DevOps Cat’s Guide To Automation - Part Three

How to have the best of both worlds, your human operator and automation, in incidents

Yoko Li · Jul 15, 2020

Previously in the DevOps Cat's Guide to Automation, Pixel taught Cookie about why they can't fully replace their human with automation and how to train the human to respond to incidents using intuition and emotional intelligence. Next, they explore having both their human operator and automation in incident response. They are the DevOps Cats, and this is their story.

If you missed the previous editions, you can see DevOps Cat's Guide to Automation part one here and part two here.

But don't get me wrong -- machines are great for lots of things! Pictures of laser pointer and other automated cat toys

How can I have the best of both worlds? Pictures of human and robot

Turns out I can start with a runbook that does human-in-the-loop automation

Transposit runbooks are different from the regular static runbooks. Pictures of more manual runbooks vs interaction runbooks with actions built in

Transposit empowers you, the human, to use your intuition and ask valuable questions. *I once built a auto-cat feeder triggered by Transposit actions. You can make this part of your runbook, too. Reach out if you are interested!

We believe that at the end of the day, you don't need to make the impossible choice between "automate everything" and "just let people do their job." The answer is humans + machines.

The End.

Now that Pixel has taught Cookie about human-in-the-loop automation, they are onto new adventures. What would you like to see DevOps Cat teach you about? Let us know @Transposit and stay tuned for future comics with DevOps Cat!

Try intelligent runbooks and simplified incident resolution