How to train your human operator to respond to incidents
As I spend my pandemic days WFH thinking about how human-in-the-loop automation can make life easier for on-call engineers, Pixel and Cookie have been keeping me company. I realized one day that they have been automating around me for years, creating the perfect interactivity between human and machine to maximize their desired outcomes. They are the DevOps Cats, and this is their story. If you missed part one, read it here.
Now that Pixel and Cookie understand that humans should be a part of the automation process, will Pixel and Cookie teach their human how to automate more strategically? Stay tuned for our next installment, and follow us @Transposit.