Update ServiceNow record

Updates a record in a ServiceNow table.

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  • Name: ServiceNow


Input parameters

  • Name: table_name
  • Description: ServiceNow table name (e.g. `incident`)
  • Type: STRING
  • Name: record_id
  • Description: ServiceNow record id (sys_id)
  • Type: STRING
  • Name: comment
  • Description: Comment to add to the ticket
  • Type: STRING
  • Name: caller
  • Description: The user_id of the caller creating the incident
  • Type: STRING