Using Slack in Incident Types

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As one of your team's first steps when getting started with Transposit, the administrator sets up Slack and then adds one or more custom Slack fields to the applicable incident types, as described below.

  1. Create a new incident type and add a custom field for the Slack channel.

  1. Note that you can let the incident be attached, subscribed, or both to the specified Slack channel.

  • Attach channel to entity — the Transposit bot joins and enables the /tt commands to work
  • Subscribe channel to events — posts timeline information from the activity to the channel

Now the team's incident responders can set up Slack in their incidents and use Transposit from Slack.

Next Steps#