“SRE enables organizations to fulfill their reliability needs at scale to support the demands of digital business. I&O leaders must use SRE practices to build and operate products with reliability and iteratively improve service levels with automation, monitoring, and alerting tools.”
Gartner, DevOps Teams Must Use Site Reliability Engineering to Maximize Customer Value, 10 January 2020, George Spafford, Manjunath Bhat
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