Gartner 2020 Report: DevOps Teams Must Use Site Reliability Engineering to Maximize Customer Value


“SRE enables organizations to fulfill their reliability needs at scale to support the demands of digital business. I&O leaders must use SRE practices to build and operate products with reliability and iteratively improve service levels with automation, monitoring, and alerting tools.”

Gartner 2020 Report: DevOps Teams Must Use Site Reliability Engineering to Maximize Customer Value

You'll learn:

  • The challenges to balancing feature releases with sustained reliability
  • How to enhance operational reliability by enforcing guidelines that increase release velocity and create shared responsibility across IT to meet SLOs
  • How to iteratively improve reliability through automation, monitoring, and alerting tools that drive continuous improvement

Gartner, DevOps Teams Must Use Site Reliability Engineering to Maximize Customer Value, 10 January 2020, George Spafford, Manjunath Bhat