A Modern Approach to On-Call: How to Lower On-Call Spend & MTTR at the Same Time
On-call solutions today aren’t keeping up. They wake you up, but then you’re left scrambling through a clutter of tools, data, and communications. It’s chaotic, stressful, and expensive.
Teams need a modern on-call strategy that bridges the gap between alerting and effective incident response. And in this economic climate, the pressure is on for CFOs and ops leaders to find the sweet spot — reducing costs without compromising on service quality.
In this webinar, IT Leader Ryan Taylor (ex-Hulu, VP of Customer Success & Solutions Engineering at Transposit) delves deep into the current challenges of on-call and more importantly, offers actionable insights. Learn about the latest tools, innovative processes, and organizational blueprints that can transform your on-call approach.
About the Speaker
Ryan Taylor is VP of Customer Success & Solutions Engineering at Transposit. He has over 15 years of experience as a leader in Technical Operations with expertise in product development for internal services and SaaS products. Ryan joined Transposit after almost five years at Hulu as Director of Production Operations. Prior to Hulu, Ryan led the global Intuit Operations and Application Operations teams for Quickbooks, TurboTax, and Mint.com. His career began at ABC Financial when the business realized the advantages of software development. Contributing to a SaaS product early-on led him to pursue hands-on technical operations roles at multiple companies, shaping the leader he is today. Outside of work, Ryan is an avid sports fan, and enjoys supporting both professional and amateur teams alike.