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BigPanda

New to setting up Transposit? Learn how to get started.

Prerequisites#

  • Create a BigPanda account.
  • In BigPanda, set up a User Key, by clicking the cog icon in the top right, choosing API Keys (under Access Management), and clicking New Key. Fill in a name in Key Name, click Create Key, and click copy to copy the API key, which you will use in the format Bearer XYZ, where XYZ is a sequence of numbers.
  • In BigPanda, set up an Organization Key, by clicking Integrations in the main navigation bar, clicking New Integration, and searching for Alerts API. Click the Alerts API card, fill in a name in Integration Name, and take note of the authorization key under step 3, in the format Bearer XYZ, where XYZ is a sequence of numbers.

Available Actions#

  • Comment on Incident
  • Create Maintenance Plan
  • Get Incident Details
  • Resolve Incident
  • Select Environment
  • Select Incident
  • Send Alert

Setting Up the Integration#

Below you create two keys in Transposit, one for the User Key, which you need for all the actions above except the Send Alert action, for which you need the Organization Key.

  1. Make sure you're logged into Transposit, then click this link to open the BigPanda settings dialog, enter a name, and click Save.

  2. In the Integrations list, where your key is now included, click Authenticate.

  3. Provide your BigPanda User Key, in the format Bearer XYZ, where XYZ is a sequence of numbers.

  4. Repeat the steps above for the BigPanda Organization Key.

    You should now see that you have two different keys for BigPanda, the User Key and the Organization Key.

Make sure to always use the User Key with your BigPanda actions, except for the Send Alert action, for which the Organization Key should be used.

BigPanda is now enabled to interact with Transposit.

Next Steps#

Now that you've configured your integration, add one or more of the integration's actions to an automation, test the automation, and then add the automation to an incident type.

  • Add an Action. While creating your automations, when you search for BigPanda actions, you see the following.

    When you combine the BigPanda actions, you can let Transposit provide the context for one action from another, as shown below.

  • Test the Automation. For example, when you test the Select Environment, Select Incident, and Get Incident Details actions together, you see the following.

  • Add the Automation to an Incident Type