As one of your first steps when starting your journey with Transposit, check that Slack has been set up and that a custom Slack field is available in the incident types that you will be using to create your incidents.
You will then be able to set up Slack in your incidents and to use Transposit from Slack, as described below.
Use the following commands to interact with Transposit from any Slack channel.
| Slack Command | Description |
|---|---|
| /incident run <script-slug> | Run a script. Scripts are created by administrators in the Automation Hub, listed under My Scripts. Add a slug to a script to make the script accessible outside of an incident. |
| /incident new | Create new incident. |
| /incident channel-setup | Configure channel prefix and notification channel for Incident types. |
Use the following commands to interact with Transposit from a Slack channel that is connected to an incident.
| Slack Command | Description |
|---|---|
| /incident run <script-slug> | Run a script. Scripts are created by administrators in the Automation Hub, listed under My Scripts. Add a slug to a script to make the script accessible outside of an incident. |
| /incident new | Create new incident. |
| /incident channel-setup | Configure channel prefix and notification channel for Incident types. |
| /incident key-events | View/edit key events for incident associated with the channel. |
| /incident edit | Edit the incident associated with the channel. |
| /incident close | Close the incident associated with the channel. |
| /incident reopen | Reopen an incident associated with the channel. |
| /incident page | Page users for attention on the incident associated with the channel. |
| /incident page-status | View page status for incident associated with the channel. |
| /incident action-items | View and edit action items for the incident associated with the channel. |
| /incident runbook | View runbook steps and run scripts for the incident associated with the channel. |
| /incident summarize | Display the current summary of the incident. |
Instead of typing Slack commands, you can call up the list of commands via /incident and then click the buttons next to their descriptions, as shown below.
More details on the comands are outlined below.
Slack /incident Command
In Slack, use the /incident command to initiate interaction between Slack and Transposit, together with the commands below.
Create New Incidents in Slack
Type /incident new to create new incidents from your Slack channel.
Edit the Current Incident in Slack
Type /incident edit to edit the current incident from your Slack channel.
Run Scripts in Slack
Type /incident run to see the scripts that can be run from your Slack channel.
Then type /incident run followed by the slug defined for the script, such as /incident run datadog, in the above screenshot.
Switch Teams in Slack
Type /incident profile to see the Transposit teams associated with your Slack workspace and to switch between them.
Then type /incident profile followed by the team number, such as /incident profile 2, to switch to the second team, for example.