Create a Dynatrace account.
Create a Dynatrace access token. Make sure the access token includes the Read problems scope.
- Add comment - Adds a comment to a problem in Dynatrace
- Close problem - Closes a problem in Dynatrace
- Get problem details - Returns details for a problem in Dynatrace
- Select problem - Selects a Dynatrace problem
Before working with individual actions, such as the above, go to the Explore Templates tab in the Automation Hub, and check if a template that suits your needs already exists.
Set Up the Integration
Let's get started pulling data from Dynatrace into Transposit.
Make sure you're logged into Transposit, then click this link to open the Dynatrace settings dialog, enter a name and your Dynatrace Base URL, and click Save.
In the Integrations list, where your key is now included, click Authenticate.
Follow the instructions in the dialog to get your key, as retrieved above.
Enter the key received as described above and click Save.
Use the Integration
Now that you've configured your integration, add one or more of the integration's actions to an automation, test the automation, and then add the automation to an incident type.
Add an Action. While creating your automations, when you search for Dynatrace actions, you see the following.
When you combine the Dynatrace actions, you can retrieve Dynatrace problem details while letting Transposit provide the Dynatrace problem context for you, as shown below.
Test the Automation. For example, when you test the Get problem details action, you see the following.