In addition to setting up webhooks between Transposit and ServiceNow, you can also use API integrations to pull data from ServiceNow into Transposit.
- Create a ServiceNow account.
- Create record - Creates a record in a ServiceNow table
- Select record - Selects a record in a ServiceNow table
- Update record - Updates a record in a ServiceNow table
Before working with individual actions, such as the above, go to the Explore Templates tab in the Automation Hub, and check if a template that suits your needs already exists.
Set Up the Integration
Let's get started pulling data from ServiceNow into Transposit.
Make sure you're logged into Transposit, then click this link to open the ServiceNow settings dialog, enter a name and your ServiceNow Base URL, and click Save.
In the Integrations list, where your key is now included, click Authenticate.
Enter the API key received as described below and click Save.
Use the Integration
Now that you've configured your integration, add one or more of the integration's actions to an automation, test the automation, and then add the automation to an incident type.