- Create a Zendesk Support account.
- Comment on ticket - Adds a comment to a Zendesk ticket
- Create ticket - Creates a ticket in Zendesk
- Update ticket - Updates the status of a Zendesk ticket
Set Up the Integration
Make sure you're logged into Transposit, then click this link to open the Zendesk settings dialog, name your key, and click Save.
In the Integrations list, where your key is now included, click Authenticate..
Enter the user name and password as described below.
Now that you've configured your integration, add one or more of the integration's actions to an automation, test the automation, and then add the automation to an incident type.