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Jira

New to setting up Transposit? Learn how to get started.

Prerequisites#

  • Create a Jira account.

Available Actions#

  • Add comment
  • Create issue
  • Get latest issues
  • Select issue type
  • Select priority
  • Select project
  • Set field
  • Transition issue

Setting Up the Integration#

  1. Go to Settings > Integrations and Keys, click New key, and search for Jira. Click Continue. The Configure Jira dialog opens.

  2. Specify a key name.

  3. For the Cloud ID, visit Atlassian Administration, log in as an administrator, select the organization you're configuring in Transposit, click the elipsis next to Jira Software and choose Manage Users.

  4. The Users page opens. In the Users page, look in the browser's URL to find the unique ID, which is your Cloud ID, a sequence of characters such as those in bold in the sample URL below.

    https://admin.atlassian.com/o/d2c813cj-63k5-14ja-j774-8dkj07bc35j6/users

  5. Optionally, create your own OAuth credentials on the Atlassian site, configure these as a new connector in Transposit, and then configure in advanced mode.

  6. In the Configure Jira dialog, click Save.

  7. In the Integrations list, where your key is now included, click Authenticate.

  8. The browser opens, letting you log in to your Atlassian Jira account.

Jira is now enabled to interact with Transposit.

Next Steps#

Now that you've configured your integration, add one or more of the integration's actions to an automation, test the automation, and then add the automation to an incident type.