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ServiceNow

Prerequisites#

Available Actions#

  • Create record
  • Select record
  • Update record

Setting Up the Connector#

  1. Click Add Configurations in your service group settings, search for ServiceNow, select the item, and click Add Configuration.

  2. Set your ServiceNow Base URL in the dialog above.

  3. Click Add Key in your service group settings, search for ServiceNow, specify a name, select the configuration you created above, and click Save.

  4. In the Keys page, where your key is now listed, click Authenticate.

  5. Enter the API key received as described below and click Save.

Trying Out the Connector#

To verify that the connector is set up correctly, do the following.

  1. Add a new action in a script.

  2. Search for the actions related to ServiceNow, select the one you need, and click Add.

  3. Fill out the inputs and select the key you created earlier.

  4. Run the script and take note of the output in Transposit.

    In ServiceNow, notice that the page created in Transposit is listed.