Transposit Terminology

Frequently used terms in Transposit are as follows.

  • Incident. Incidents coordinate people across work channels. Each incident has a feed of posts reflecting comments from users and updates to the state of the incident. Posts can be generated by scripts, service integrations, and direct user submissions. For details, see Creating Incidents.
  • Incident Type. An incident type holds the default fields and values for an incident, with scripts and triggering rules. All incidents are created from an incident type. Each incident type's fields, scripts, and todo items can be customized and extended. For details, see Incident Types.
  • Automation. Each incident can include a list of scripts defined by automated actions and triggering rules, including the ability to start a script manually or through a chat command. For details, see Creating Scripts.
  • Runbook. Runbooks guide you through incidents by providing access to human-in-the-loop automation, tracking of action items, and documentation. Each incident has a runbook tab. Runbooks are configured in the Runbook configuration page. Sections of runbooks, made up of steps, can be configured to show up on a particular incident’s runbook tab based on criteria like severity and affected service. For details, see Adding Runbooks.
  • Action Item. During an incident, users can create action items to track tasks during and after incidents. Action items can be assigned to a person, and users are notified when they are assigned an action item. For details, see Adding Action Items.
  • Webhook. Webhooks let you send data to create alerts, which are auto-generated from Webhooks. Webhooks are set up in the Webhook configuration page. Webhooks create alerts and have a set of default fields that you can extract from the Webhook payload. Transposit provides a set of default mappings for known Webhooks out of the box that extract common fields. For custom payloads, you can use the Webhook mapper, which is a tool that lets you visually select and automatically extract JSON paths for important data that you want to extract from a Webhook payload. For details, see Alerts and Webhooks.